MAKE A RETURN?

If you are not satisfied with your purchase, you have a period of 14 days from the receipt of your order to return your items to us. you have the option to return it to us for a refund, a size exchange, or a credit with an additional 10% offered. The credit will be valid for two months from its issue date and will then expire automatically. Be sure to complete your return within the time frame indicated to benefit from the option that suits you best.

It is essential to follow our return process through the app EASY. This ensures optimal management of your request.

Important note: any return not declared or not made via FASTOCHE cannot be processed or refunded.

To make a return, please use our dedicated application by clicking on the following link:

MAKE A COMEBACK 🔁

⚠️ Return conditions:

  • The articles must be own, with their label intact, and returned to their original package.
  • A command can only generate one only return slip.
  • The delivery note included in your package cannot be used as a return label.