From 03/08, allow 2 to 3 days for the preparation of your orders.

TERMS OF SALES
 

 

www.ginettegarde.com/ (hereinafter referred to as "the site" is edited by the company Gigi 28 whose head office is at - 59 Rue de Ponthieu, 75008 Paris - Siret N ° 8928 157 8800 13 - hereinafter referred to as Ginette Garde. 

The general conditions of sale detailed below apply to all orders placed with Manon Gouery Roussel for all items and services offered on the site https://www.ginettegarde.com

They are permanently accessible on the site. 

Ginette Garde reserves the right to adapt and / or modify the present conditions at any time, the version of the general conditions of sale applicable to any transaction being the one appearing online on the site. ginettegarde.com at the time of ordering. Consequently, the fact of placing an order implies full acceptance, without reservation, of these conditions. 

Les prix are indicated in euros (EUR - €)
The prices applied are those communicated on the site and confirmed to the customer during the validation of the order.
The delivery costs are communicated to the customer on the summary of the order before validation of the latter and are expressed inclusive of all taxes.
These costs are the responsibility of the customer and invoiced in addition to the selling price of the products. 
Customs clearance, payment of various duties or taxes during delivery abroad are also the responsibility of the customer.
Ginette Garde reserves the right to modify the prices at any time but undertakes to apply the prices indicated on the site at the time of your order.

We inform you that in the event of display of an incorrect price (low price), for whatever reason (computer bug, manual or technical error), even if the order has been validated by us, we will cancel it automatically and let you know as soon as possible.
You can then re-place your order at the updated price if you wish to purchase the product.

 

  • 1. THE CUSTOMER
When registering the customer's personal data, the latter must ensure the accuracy and completeness of the data provided. 
In the event of an error in the wording of the recipient's contact details, Ginette Garde cannot be held responsible for the inability to deliver the product.

 

  • 2. THE PRODUCTS
The products offered for sale by Ginette Garde are those appearing on the site on the day of consultation by the customer, within the limits of available stocks.
In order to better inform the customer, Ginette Garde offers, for each product, a descriptive sheet which will contain, in addition to photos, the following elements:
  • The price
  • The sizes available at time T
  • Available colors
  • The composition
  • The particular characteristics

Minimal differences between a product and its photograph may exist, this may vary depending on the colors of the customer's screen.

It is also possible that non-substantial errors may appear in the description of the said product sheet on the site, which the customer recognizes and accepts.

 

  •  3. DELIVERIES
There is an approximate delay of 15 working days between ordering and sending (this applies from the day of the collection launch until one week after).

If the delay is longer, it is indicated on the product sheet of the article.
Apart from capsule launches, shipping times are around 2-3 working days but can be extended during busy periods. 
- Shipping costs are free in mainland France with no minimum purchase.
- The customer has the possibility to choose the option which suits him best.
- Shipments are made from France.

Please note that, when launching a collection, shipping times may be longer than normal.

 

  • 4. THE PAYMENT
Online payment is made by the following means:

Bank card (credit card, VISA, Mastercard) thanks to the secure STRIPE system as well as PAYPAL, the seller offers fully secure online payment. The customer must enter his bank card number, its validity date as well as the 3 numbers of the visual cryptogram on the back of his card.

If payment is accepted, the customer will be redirected to an order confirmation screen on the site.
In the event of payment failure, it will not be validated by us.
Upon acceptance of the customer's payment, you will receive a confirmation email summarizing all the items ordered, the billing address and the approximate delivery date.

The validation of the order by the customer and the order confirmation sent to the customer by e-mail by Ginette Garde following the acceptance of the payment constitute the conclusion of a sales contract between the two parties and acceptance of the general conditions of sale.
  
The customer who has placed an order will be able to print his invoice by logging into the site in the order tracking area provided for this purpose.
Ginette Garde reserves the right not to validate the order in the event of existing dispute (s) with the customer, abusive or abnormal exchanges and returns.
The customer service of the Ginette Garde site is available to the customer for any question relating to his order.
The service is available by email at the following address: contact@ginettegarde.com

 

  • 5. RETURNS
Ginette Garde is unable to make standard exchanges. If you want a new size, another model or another color, you will need to reorder a standard order on thee-shop and make a return request online for the item (s) to be returned to us.
  
You have a legal period of 14 days of withdrawal after your purchase.
Returned items must be returned in their original packaging and packaging, new, unworn, unwashed.

Any item returned non-compliant or damaged cannot be accepted in return.
Promotional items can be returned for a refund in the form of a credit note valid on the site.

In order to make a return request, we invite you to send an email to contact@ginettegarde.com in order to validate the refund request for the item concerned. 

Once the return request has been validated by us, you will need to send the package by the delivery method of your choice to the address indicated below:
Ginette Garde, ROUSSEL Manon, 67 Rue du Général Leclerc, 78570 Andrésy.
Please note, if you do not follow the return procedure, we will not be able to reimburse you. 

The risks as well as the return costs are the responsibility of the buyer. 
  • 6. PERSONAL DATA
Ginette Garde collects a certain amount of information necessary to process orders.
This information is strictly confidential.
The company undertakes to take all necessary precautions to ensure the security of its files and the protection of its computer system, in particular to prevent this customer's personal information from being distorted, damaged or that third parties are unauthorized. , have access to it.
  • In accordance with the "Informatique et Liberté" law of January 6, 1978, as amended by the law of August 6, 2004, the Customer has the right to access, rectify, modify and delete data concerning him.

     

  • The Customer can exercise this right by sending an email, specifying his name, first name, email and postal address: contact@ginettegarde.com. The Customer can also modify his personal details from his customer area by identifying himself using his email address and password.
    Ginette Garde
    INFO - Delivery times
    From August 3, allow 2 to 3 days for the preparation of your orders.

    Availability